Full story: The AFTRA Retirement Fund understands the challenges these circumstances create and wants to provide pension recipients —who receive their monthly benefit payments via live checks— with information on how to avoid delays or missed deliveries of their monthly benefit payments.

If you are in (or near) the impacted area and expect difficulties with the delivery of mail to your address on record with the Fund, you can take action to have your payment sent to a different address and/or sign up for Direct Deposit/Electronic Funds Transfer by doing the following:

• If you wish to receive your next benefit payment by mail and need to change your mailing address to avoid delays or missed delivery of your monthly benefit payment, download and complete a Performer Address Change Form

If you are changing your address, for the protection of your information and your benefits, we require a copy of a government ID to be included with your completed form.   

• To switch to Direct Deposit, you can download and complete the Direct Deposit Authorization Form.

Please note that in order to expedite the processing of these forms and avoid any delays with processing your next payment, participants directly impacted should submit completed forms to the email address DisasterRecovery@aftraretirement.org . Do not return your completed forms by mail, as there may be a delay in receiving and/or processing your request.

• If you are already registered to use the AFTRA Retirement Fund Participant Portal ,you can sign in to your account to change your address or sign up for and/or update your direct deposit information directly in the portal.   

If you think you may have difficulties receiving your benefit payment due to the L.A. wildfires, please call Participant Services at (800) 562-4690 to speak with a representative or send an email to DisasterRecovery@aftraretirement.org to submit a change of address and/or to get information about relaxed requirements for submitting the Direct Deposit Form.  In your message, please include your full name and the best telephone number to reach you.  Alternatively, if you are a registered portal user, you can visit the portal at myportal.aftraretirement.org/helpcenter to send a message to a Fund representative.

 For helpful resources and information, please visit the resources page provided by the SAG-AFTRA union on their website at:  https://www.sagaftra.org/disaster-relief-and-emergency-resources-la-wildfires  and/or the SAG-AFTRA Health Plan’s website at : https://www.sagaftraplans.org/health/news-resources/news/630-help-participants-impacted-southern-california-fires