News and announcements


 

New self-service tools are now available in the participant portal 2.0 for registered users.

Nov 26, 2024, 15:05 PM by sh
Summary: New self-service tools are now available in the participant portal 2.0 for registered portal users.

 

Full Story:  In the first major portal enhancement since its launch in the summer of 2023, participants now have access to a number of new and important online self-service tools available at myportal.aftraretirement.org.  

Read more about the new AFTRA Retirement Fund portal features below.

  • Respond to annual Pension Confirmation notices in the portal – no paper or stamps required! If you are a pensioner, the annual process of confirming that you receive the full amount of your pension payments exactly as you have directed is easier. With this enhancement, you can confirm the receipt of your annual pension payment within the portal. Pensioners who have signed up and created a portal account at myportal.aftraretirement.org will have the option to acknowledge digitally the receipt of their pension via the portal.
  • View your benefit payments history– Pensioners who wish to cease receiving the monthly benefit statement mailed by the Fund’s financial institution will now be able to view the details of their monthly payment by signing in to their portal account. If you do not wish to receive the monthly Advice of Direct Deposit notice issued by the financial institution, you can choose to opt out. Simply visit the portal help center at myportal.aftraretirement.org/helpcenter to send a message to a Fund representative or call (800) 562-4690.
  • Receive your pension estimate in real time – Participants who are not receiving a monthly benefit but have attained vested status will be able to process rapid and simple online pension estimates directly in the portal, providing a glimpse of estimated benefit calculations in real time.

While we encourage you to read about these new upgrades available in the portal by visiting the My participant portal page, if you are already a portal user, and wish to dive right in to explore the new self-service tools, click the “Portal—sign in” button on the right rail of this website and sign in to your account to get started. If you have not created your portal account, you can also take a look at helpful FAQs by clicking the FAQs and glossary tab in the top right ribbon and scrolling to My Participant Portal FAQs to learn more about what to expect in this release.

If you have not yet received your personalized mailing, please contact us at (800) 562-4690 or  send your inquiry using the same convenience of an online form through the portal Help CenterGo to the Participant toolkit  tab, and select Contact Us to send a message to a Fund representative for us to review your record and circumstances.